By purchasing products from Ramadhani Rajwadi Chai, you agree to the following Terms & Conditions. These terms are intended to ensure transparency, quality, and a smooth experience for all customers.
1. General Policy
Ramadhani Rajwadi Chai operates as a physical (offline) tea shop. All products are sold directly at the store counter.
2. Product Information
- All tea products are prepared, packed, and sold following standard quality and hygiene practices.
- Product appearance, color, aroma, and taste may vary slightly due to natural ingredients.
- Availability of products is subject to stock at the time of purchase.
3. Pricing & Payment
- All prices are displayed in-store and are subject to change without prior notice.
- Payments must be made in full at the time of purchase.
- We accept cash and other payment methods as available at the shop.
4. Orders & Purchase
- Customers are responsible for verifying product details, quantity, and condition before completing the purchase.
- Once the bill is generated and payment is made, the purchase is considered final.
5. Refund & Cancellation
- Refunds, returns, or cancellations are governed by our Refund & Cancellation Policy.
- No refunds or exchanges are allowed for opened, used, or consumed products.
6. Customer Conduct
- Customers are expected to behave respectfully toward staff and other customers.
- The shop reserves the right to refuse service to anyone engaging in inappropriate or disruptive behavior.
7. Intellectual Property
- The brand name Ramadhani Rajwadi Chai, logo, packaging, and all related materials are the property of the shop.
- Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
- Ramadhani Rajwadi Chai shall not be liable for any indirect, incidental, or consequential damages arising from product use after purchase.
9. Policy Changes
- The shop reserves the right to update or modify these Terms & Conditions at any time without prior notice.
10. Governing Law
- These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Thank you for choosing Ramadhani Rajwadi Chai - where tradition meets trust and quality.